Description
After a frustrating experience with previous providers, Marshall found what he needed at Advanced Oral Surgery of Tampa. Dr. Jason Edwards and our team welcomed him with compassion, truly listened, and helped him restore his smile and his confidence. Marshall felt he could trust Dr. Edwards to treat him like family and understand the bigger picture.
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Previously, back in 2020,
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I underwent reconstruction
for implants on the top of my mouth.
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That there was a battle
because I was between the periodontist
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and my actual dentist,
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they were not communicating
with each other.
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So I ended up having the implants
in my mouth before they ever even...
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It was a year went by before
they even put my teeth into my implants.
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The moment we walked through the door,
Dr. Edwards wasn't there yet,
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but the team was freaking phenomenal.
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The office was clean.
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It was like, "We made the right choice."
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They were really welcoming.
They greeted us.
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They immediately asked
if we wanted something to drink.
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It was just so kind.
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The vibe was awesome.
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Then we started telling him
the story of everything that happened
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between the periodontists
and the dentist going back and forth
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and taking a year to put the teeth in
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and us being the middleman,
and the chaos and the horrific time
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that we experienced
through that whole scenario.
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Marshall, at that point, was like,
"I'm going to just die without teeth."
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He didn't even want
to deal with it anymore.
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He was in the service,
he did 10 years in the army.
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He was an airborne army ranger.
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So he has been through a lot.
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His PTSD, his anxiety,
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all that put into play
with him not having teeth as well.
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Not one time that I feel
like I was a patient, really.
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- More or less felt like family.
- Like family.
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Him revealing to me
that he used to work in the VA
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with veterans, that took-
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- That touch.
- A magnitude of weight
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off my shoulders to where I felt a lot-
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I think you felt relieved.
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Yeah, a lot of relief
and more comfortable being able
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to speak to someone
who has worked with other veterans
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to know exactly what we go through.
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He wasn't just hearing
what Marshall had to say,
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he was actually listening to his words
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and taking in everything
that he was throwing out there.
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That means the world
to us in a whole altogether.
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It was phenomenal.
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You would be in good hands
with Dr. Edwards alone.
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- Absolutely.
- Like I said, you put your trust in him
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and you're golden, you're good to go.
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- Now I got my smile back.
- Smile.
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Good to go.